Legal

Privacy Policy

Last updated: August 2026

Introduction

Prim Gateway Limited is committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, store and protect your data when you use our services.

Information We Collect

We collect information you provide directly, including:

  • Personal details: name, phone number, email, address and date of birth.
  • Identity verification: NIN, BVN and uploaded identification documents.
  • Business information: business name, market, shop address and years in business.
  • Application details: product type, amount requested and loan purpose.

How We Use Your Information

We use your information to:

  • Process and assess your financing application.
  • Verify your identity and prevent fraud.
  • Communicate with you about your application and our services.
  • Improve our products, services and risk assessment models.
  • Comply with applicable laws and regulatory requirements in Nigeria.

Data Security

We apply industry-standard security measures to protect your data, including encryption in transit and at rest. Access to your personal information is restricted to authorised personnel who require it to perform their duties.

Information Sharing

We do not sell your personal data. We may share information with trusted partners and service providers who help us deliver our services, and with regulatory authorities where required by law.

Your Rights

You have the right to access, correct or request deletion of your personal information. To exercise these rights, contact us using the details on our Contact page.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at info@primgateway.com.