Responsible Lending

Our Commitment

At Prim Gateway Limited, responsible lending is at the heart of everything we do. We believe credit should empower our customers, not burden them. Our lending practices are built on transparency, fairness and genuine care for our customers' financial wellbeing.

Affordability Assessment

Before approving any financing, we assess your ability to repay comfortably. We consider your income, existing obligations and the proposed repayment plan to ensure the financing is suitable for your circumstances.

Transparent Terms

We clearly communicate all terms before you commit, including:

• The amount financed and any applicable fees.
• The repayment schedule and frequency.
• Your total repayment amount.
• Any consequences of late or missed payments.

No Hidden Charges

We do not charge hidden fees. All costs are disclosed upfront in your agreement so you can make an informed decision.

Fair Treatment

We treat every customer with respect and dignity. If you experience difficulty repaying, we encourage you to contact us early so we can work together on a fair solution.

Data & Privacy

We handle your personal and financial information securely and only use it for legitimate purposes, as set out in our Privacy Policy.

Need Help?

If you have concerns about your financing or our lending practices, please contact us at info@primgateway.com or call +2349011027330.